A Personalized Luxury Appliance Experience

By ADU, Inc LLC By ADU, Inc LLC | October 8, 2024 | Home & Real Estate, Sponsored Post,

SZWC_Ohio_SR_0496_R_hires_CMYK.jpgAppliance Distributors Unlimited (ADU) has been in business for over 40 plus years and are known for their knowledge and curated appliance selection process. This process helps create a seamless buying experience that exudes luxury and exceptional customer service from the initial appointment until after installation. What does the curated appliance selection process entail, you may ask?

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Clients are referred to ADU by a builder, architect, or kitchen designer, and each client is assigned a designated Client Account Manager. ADU's Client Account Managers are highly trained nationwide, so they understand the products they are selling. They are the client's primary point of contact throughout the whole process. In the initial meeting, the clients discuss the project, needs, and design with their Client Account Manager. It is crucial information, in the beginning, to ensure the right appliances are selected to help avoid delays. Once needs, wants, and design specifications are discussed, the Client Account Manager walks the client through one of ADU's 8 boutique-style showrooms across 4 states (MD, Northern VA, DE, PA) and D.C. The showrooms are set up to give clients a feel of what the appliances will look like in their kitchen. After the initial appointment and appliances are selected, Client Account Managers will ensure your builder, designer, or trade partner receives all the specifications of the chosen appliances. It is another crucial step in the process because it confirms the client has selected appliances that will fit in the space, has chosen the correct heat source, or has anything else that may need to be verified way before delivery.

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The curated appliance selection process doesn't end after the appliances are selected or even after delivery or installation. The Client Account Manager will remain in contact with the project's primary contact regarding the project's progress timelines to ensure appliances are ordered, delivered, and installed within the suitable timeframe. This process goes beyond just the Client Account Managers. ADU's logistics, delivery, and installation teams are highly trained and ensure clients receive the highest level of customer service. Even after the appliances have been delivered or installed, ADU's quality team helps with any issues and escalates issues with the manufacturers.

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If you are looking for a luxury appliance store in the Mid-Atlantic region that will give you or your clients an exceptional appliance buying experience, ADU can help! Visit adu.com to make an appointment at ADU."

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https://www.adu.com/contacts



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